Maytag washer F5E2 code: door not locking

The front-load washer tried to lock the door but could not. Clothing in the seal or a door that is not fully shut is the usual cause.

Likely causes

Listed from most to least common.

1. Door not pushed fully closed
2. Clothing or the door seal blocking the latch
3. Drum overloaded, so the door will not seat
4. Door strike on the door bent or broken
5. Faulty door lock assembly

How to fix the F5E2 code

Unplug the washer or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Clear the door area

   Open the door and pull out any clothing caught in the rubber seal or near the latch. Remove a few items if the drum is packed.

2. 2

   Step 2: Close the door firmly

   Push the door shut until it clicks.

3. 3

   Step 3: Clear the code

   Press Pause/Cancel twice, then Power once. Select the cycle again and press Start.

4. 4

   Step 4: Reset the washer

   If the code returns, unplug the washer for 5 minutes, plug it back in and try again.

You'll need: Flashlight.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• Maytag washer door lock assemblyCheck prices
• Maytag washer door strikeCheck prices

When to call a technician

If the door closes firmly with nothing in the way and F5 E2 keeps coming back, the door lock or its wiring needs a technician.

A typical repair for this code costs $120–$260 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Front-load washers (MHW series, including Maxima)
• Top-load HE washers (MVW series, including Bravos)
• Older Centennial top-load washers with electronic controls

Codes can differ slightly between models. Your owner's manual is the final word and is available from Maytag support.

Common questions