GE washer UE code: unbalanced load

The laundry is unevenly spread, so the washer cannot spin properly. Spread the load out and make sure the washer is level. Some models flash the Spin light.

Likely causes

Listed from most to least common.

1. Laundry bunched on one side of the basket
2. One heavy item, such as a rug or blanket, washed on its own
3. Load too small (one or two items) or too large
4. Washer not level
5. Shipping materials not removed from a new washer

How to fix the UE code

1. 1

   Step 1: Spread the load evenly

   Pause the washer, open the lid or door and spread the laundry evenly around the basket. Untangle sheets and long items.

2. 2

   Step 2: Adjust the load size

   Remove some items if the load is very full. Add a towel or two if you are washing only one or two items.

3. 3

   Step 3: Level the washer

   Put a level on top. Adjust the feet until the washer sits flat and does not rock.

4. 4

   Step 4: Run Drain & Spin

   If the clothes are wetter than normal, run Drain & Spin to finish the spin.

You'll need: Level, adjustable wrench.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• GE washer suspension rodsCheck prices

When to call a technician

If normal, evenly spread loads keep causing UE and the washer is level, the suspension may be worn. Book a technician.

A typical repair for this code costs $150–$350 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Top-load washers with a digital display (2015 and newer)
• Top-load washers with status lights only
• Front-load washers (GE and GE Profile)

Codes can differ slightly between models. Your owner's manual is the final word and is available from GE support.

Common questions