LG washer UE code: unbalanced load

The washer cannot balance the load for spinning. It will try several times, then reduce the spin speed and show UE.

Likely causes

Listed from most to least common.

1. One heavy or bulky item washed on its own
2. Very small load
3. Clothes tangled in a ball
4. Washer not level
5. Shipping bolts left in on a new install
6. Worn shock absorbers or suspension

How to fix the UE code

1. 1

   Step 1: Redistribute the clothes

   Open the door and spread items evenly around the drum, untangling sheets or towels.

2. 2

   Step 2: Balance the load

   Add a few towels to a small load, or split a large bulky load into two.

3. 3

   Step 3: Level the washer

   Use a level on the top and adjust the feet until the washer does not rock.

4. 4

   Step 4: Check shipping bolts

   On a new washer, make sure all shipping bolts were removed from the back.

5. 5

   Step 5: Restart the spin

   Run Rinse + Spin to finish the cycle.

You'll need: Spirit level, adjustable wrench.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• LG front-load washer shock absorberCheck prices

When to call a technician

If UE appears with every load and the washer is level, worn shock absorbers or suspension springs may need replacing.

A typical repair for this code costs $150–$300 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Front-load washers (WM series)
• Top-load washers (WT series)
• WashTower and washer-dryer combos

Codes can differ slightly between models. Your owner's manual is the final word and is available from LG support.

Common questions