LG washer dE code: door open or door lock error

The washer cannot confirm the door is closed and locked. Check for clothes caught in the door, then reset the machine.

Likely causes

Listed from most to least common.

1. Door not fully closed
2. Clothing caught in the door seal
3. Damaged door hook or latch
4. Faulty door lock switch
5. Wiring fault to the door lock

How to fix the dE code

Unplug the washer or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Close the door properly

   Open the door, clear anything caught in the gasket and close it firmly until it clicks.

2. 2

   Step 2: Inspect the door hook

   Check the hook on the door for cracks or bending. Replace it if damaged.

3. 3

   Step 3: Reset the washer

   Unplug it for a few minutes, plug it back in and start a cycle.

4. 4

   Step 4: Replace the door lock

   If the code continues, the door lock switch assembly is a common replacement part on LG washers.

You'll need: Flashlight, phillips screwdriver.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• LG washer door lock switchCheck prices

When to call a technician

Call a technician if a new door lock does not clear the code, as the wiring or main board may be at fault.

A typical repair for this code costs $120–$250 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Front-load washers (WM series)
• Top-load washers (WT series)
• WashTower and washer-dryer combos

Codes can differ slightly between models. Your owner's manual is the final word and is available from LG support.

Common questions