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LG washer IE code: water inlet error

Urgency
Medium
Who can fix it
Easy DIY
Time
About 20 min
Repair cost
$120–$280

Water is not reaching the required level in time. Check that the taps are open, the hoses are not kinked and the inlet screens are clean.

Likely causes

Listed from most to least common.

  1. Water taps closed or only partly open
  2. Inlet hose kinked or frozen
  3. Inlet filter screens clogged with sediment
  4. Low household water pressure
  5. Faulty water inlet valve

How to fix the IE code

Unplug the washer or switch it off at the breaker before removing any panel or filter.

  1. Step 1: Open both taps fully

    Make sure the hot and cold taps behind the washer are turned all the way on.

  2. Step 2: Straighten the hoses

    Check both inlet hoses for kinks and make sure they are not frozen.

  3. Step 3: Clean the inlet screens

    Turn off the taps, unplug the washer and unscrew the hoses from the back. Remove the mesh screens in the ports, rinse them and refit.

  4. Step 4: Reset and test

    Plug the washer back in and start a Rinse + Spin cycle. Watch that water flows into the drum.

You'll need: Needle-nose pliers, towel.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

When to call a technician

If water pressure is good and the screens are clean but the washer still does not fill, the inlet valve or control board needs checking.

A typical repair for this code costs $120–$280 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

  • Front-load washers (WM series)
  • Top-load washers (WT series)
  • WashTower and washer-dryer combos

Codes can differ slightly between models. Your owner's manual is the final word and is available from LG support.

Common questions

›Can low water pressure cause IE on an LG washer?

Yes. If other taps in the house are weak too, the problem is the supply rather than the washer.

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