GE washer H2O SUPPLY code: no water detected

The washer cannot sense water coming in. Usually the supply valves are off. Some top-loaders blink the Wash and Rinse lights instead.

Likely causes

Listed from most to least common.

1. Hot or cold water valve behind the washer turned off
2. Inlet hose kinked or inlet screen clogged
3. Very low house water pressure
4. Drain hose pushed too far into the standpipe, so water siphons out
5. Pressure (water level) sensor fault

How to fix the H2O SUPPLY code

Unplug the washer or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Turn both valves fully on

   Check the hot and cold valves behind the washer. Turn both fully open. Run a nearby faucet to confirm the house has water pressure.

2. 2

   Step 2: Check the inlet hoses

   Straighten any kinks. Turn off the valves, unscrew each hose from the washer and rinse the small mesh screens inside the connections. Reattach and turn the valves back on.

3. 3

   Step 3: Check the drain hose

   Do not push the drain hose deep into the standpipe or tape it in place. Use the anti-siphon clip that came with the washer.

4. 4

   Step 4: Wait out the lockout

   GE says the washer locks out for 4 minutes after this message. It may run the drain pump during that time. Unplugging restarts the timer, so just wait, then start the cycle again.

You'll need: Pliers, towels, flashlight.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• Washer inlet hosesCheck prices
• GE washer water inlet valveCheck prices

When to call a technician

If the water is on and the message keeps appearing, GE says the pressure sensor may be at fault. Book a repair.

A typical repair for this code costs $150–$300 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Top-load washers with a digital display (2015 and newer)
• Top-load washers with status lights only
• Front-load washers (GE and GE Profile)

Codes can differ slightly between models. Your owner's manual is the final word and is available from GE support.

Common questions