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Haier washer Err2 code: drain failure

Urgency
Medium
Who can fix it
Easy DIY
Time
About 30 min
Repair cost
$150–$350

The washer could not pump the water out in time. Haier lists a blocked pump filter, a blocked drain hose or a hose end set too high as the usual causes.

Likely causes

Listed from most to least common.

  1. Drain pump filter clogged with lint, coins or small items
  2. Drain hose kinked or blocked
  3. Drain hose end more than about 40 inches (100 cm) above the floor
  4. House drain or standpipe blocked
  5. Drain pump failed

How to fix the Err2 code

Unplug the washer or switch it off at the breaker before removing any panel or filter.

  1. Step 1: Unplug and prepare

    Unplug the washer and put towels and a shallow pan in front of it. Expect water to come out.

  2. Step 2: Drain the remaining water

    Open the small cover at the bottom front. Pull out the short emergency drain hose, remove its plug and let the water run into the pan. Replace the plug.

  3. Step 3: Clean the pump filter

    Turn the filter counterclockwise to remove it. Rinse it under running water, clear the opening behind it, then screw it back in firmly. Haier recommends doing this once a month.

  4. Step 4: Check the drain hose

    Straighten any kinks and clear blockages. Haier advises keeping the hose end between 32 and 40 inches (80 to 100 cm) above the floor.

  5. Step 5: Run a spin cycle

    Plug the washer in and run Drain/Spin. If the water pumps out, the code will clear.

You'll need: Towels, shallow pan, flat screwdriver, flashlight.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

When to call a technician

If the filter and hose are clear and the pump is silent or only hums, the drain pump likely needs replacing.

A typical repair for this code costs $150–$350 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

  • Front-load washers (HW series)
  • Top-load washers (HWT and HWM series)
  • Portable and compact washers

Codes can differ slightly between models. Your owner's manual is the final word and is available from Haier support.

Common questions

›Where is the filter on a Haier front-load washer?

Behind the small cover at the bottom front of the washer. Use a coin or flat screwdriver to open the cover.

›Why does Err2 come back after I clean the filter?

The blockage may be further along, in the hose or the house drain, or the pump itself may be failing.

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All Haier washer codes