GE refrigerator FF code: freezer too warm

The freezer temperature has risen too high and frozen food may be thawing. A door held open by a package or a lot of door opening is the usual cause.

Likely causes

Listed from most to least common.

1. A package holding the freezer door open
2. Doors opened often or left open
3. Large load of warm food added at once
4. Torn or dirty door gasket
5. Cooling system problem

How to fix the FF code

Unplug the refrigerator or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Check your frozen food

   Look for food that has started to thaw. Throw out anything that was above 40°F for more than 2 hours.

2. 2

   Step 2: Close the door fully

   Make sure no package or bin is keeping the freezer door from sealing. Open it only when you must.

3. 3

   Step 3: Let it recover

   Give the freezer a few hours to get back near 0°F. Once it does, press System Check or Reset, or unplug the fridge for 1 minute, to clear the code.

4. 4

   Step 4: Check the door seal

   Close the door on a sheet of paper. If it slides out easily, clean the gasket with warm soapy water or have it replaced.

You'll need: Freezer thermometer.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• GE refrigerator freezer door gasketCheck prices

When to call a technician

If the freezer will not cool back down within a few hours with the door shut, call a technician to check the fans and cooling system.

A typical repair for this code costs $150–$500 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Side-by-side refrigerators with dispenser displays
• French door refrigerators (GE, GE Profile and Café)
• Bottom freezer refrigerators with RPWFE water filter
• Top freezer refrigerators with electronic controls

Codes can differ slightly between models. Your owner's manual is the final word and is available from GE support.

Common questions