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GE refrigerator CI code: check icemaker

Urgency
Low
Who can fix it
Easy DIY
Time
About 20 min
Repair cost
$150–$350

The icemaker is not working properly. Ice clumps in the bin stalling the icemaker, or a water supply that is off, are the usual causes.

Likely causes

Listed from most to least common.

  1. Ice clumps in the bin stalling the icemaker
  2. Water supply to the icemaker off or not connected
  3. Feeler arm left down with no water connected
  4. Kinked water line behind the fridge
  5. Icemaker failed

How to fix the CI code

  1. Step 1: Empty the ice bin

    Remove the bin, break up or throw out any clumped ice, and put the bin back so it seats fully.

  2. Step 2: Check the water supply

    Make sure the shutoff valve to the fridge is fully open and the water line is not kinked when you push the fridge back.

  3. Step 3: Set the feeler arm

    If no water is hooked up, or you do not want ice, raise the icemaker feeler arm to the STOP (up) position or turn the icemaker off.

  4. Step 4: Clear the code

    Press System Check or Reset. The code also stops once the problem is fixed.

You'll need: Flashlight.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

When to call a technician

If the bin is clear and water is on but CI returns and no ice is made, have a technician check the icemaker and water valve.

A typical repair for this code costs $150–$350 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

  • Side-by-side refrigerators with dispenser displays
  • French door refrigerators (GE, GE Profile and Café)
  • Bottom freezer refrigerators with RPWFE water filter
  • Top freezer refrigerators with electronic controls

Codes can differ slightly between models. Your owner's manual is the final word and is available from GE support.

Common questions

›Why does CI show if I never hooked up water?

The icemaker is trying to fill. Raise the feeler arm to STOP or turn the icemaker off and the code should stop.

›Does CI affect cooling?

No. It only concerns the icemaker. The fridge and freezer keep cooling normally.

Did this fix work?

All GE refrigerator codes