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LG refrigerator Er FF code: freezer fan error

Also shown as FF, E FF

Urgency
Medium
Who can fix it
Easy DIY
Time
About 30 min
Repair cost
$150–$350

The freezer fan motor is not turning. Ice or frost around the fan is the most common cause, usually from an overpacked freezer or a door that was left partly open.

Likely causes

Listed from most to least common.

  1. Frost or ice built up around the freezer fan
  2. Freezer door left partly open
  3. Freezer overpacked, blocking the air vents
  4. Worn door gasket letting in warm air
  5. Freezer fan motor failed

How to fix the Er FF code

Unplug the refrigerator or switch it off at the breaker before removing any panel or filter.

  1. Step 1: Move your food

    Put food in another fridge or an insulated cooler, and lay dry towels on the floor to catch melt water.

  2. Step 2: Unplug and defrost

    Unplug the refrigerator and leave the fridge and freezer doors fully open for at least 24 hours. In winter it can take up to 3 days. Do not use a hair dryer.

  3. Step 3: Dry the inside

    Once all the ice has melted, wipe the inside dry with a towel.

  4. Step 4: Restart and wait

    Plug the fridge back in and give it 24 to 48 hours to reach normal temperatures before reloading fully. Keep food away from the air vents.

You'll need: Towels, cooler.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

When to call a technician

If Er FF returns after a full defrost, have a technician test the freezer fan motor and wiring.

A typical repair for this code costs $150–$350 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

  • French door refrigerators (LF, LR and LM series)
  • Side-by-side refrigerators (LS and LRS series)
  • InstaView Door-in-Door models
  • Linear and inverter linear compressor models

Codes can differ slightly between models. Your owner's manual is the final word and is available from LG support.

Common questions

›Is the Er FF code serious?

It should be fixed soon. Without the fan, cold air does not circulate well and the compressor works harder, so food can start to warm.

›Can I use a hair dryer to speed up the defrost?

No. LG warns that the heat can warp plastic parts inside the fridge or cause a fire. Let the ice melt on its own.

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