Samsung oven C-d0 code: button or touch key problem

The control panel thinks a button has been held down for too long. It is usually caused by moisture, grease or something resting on the touch controls, and less often by a failing touch panel.

Likely causes

Listed from most to least common.

1. Water, steam or spills on or around the touch controls
2. Grease or cleaner build-up on the control panel
3. A pot, towel or utensil resting on the buttons
4. A button pressed and held by accident
5. Worn or failing touch panel (keypad membrane)

How to fix the C-d0 code

Unplug the oven or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Clear the control panel

   Move anything that is touching the controls, such as a pot handle, oven mitt or towel.

2. 2

   Step 2: Clean and dry the buttons

   Turn the oven off. Wipe the panel with a soft cloth lightly dampened with water, then dry it fully. Do not spray cleaner directly onto the controls.

3. 3

   Step 3: Let the panel dry out

   If the code appeared after a lot of steam from the cooktop, leave the oven off for an hour so moisture can evaporate.

4. 4

   Step 4: Reset the power

   Turn the range off, then switch off its circuit breaker for at least 30 seconds. Turn the breaker back on and try the oven again.

You'll need: Soft microfiber cloth.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• Samsung range touch control panelCheck prices

When to call a technician

Call a technician if the panel is clean and dry, the power has been reset and C-d0 keeps coming back. The touch panel or control board likely needs replacing.

A typical repair for this code costs $150–$400 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• Electric, gas and induction ranges (NE, NX and NSI series)
• Flex Duo ranges with oven divider
• Slide-in and freestanding ranges
• Single and double wall ovens (NV series)

Codes can differ slightly between models. Your owner's manual is the final word and is available from Samsung support.

Common questions