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Samsung dishwasher HE code: heater error

Also shown as HC

Urgency
Medium
Who can fix it
Moderate DIY
Time
About 15 min
Repair cost
$150–$350

The dishwasher is not reading the right water temperature while heating. A reset often clears it. If it returns, the heater needs service.

Likely causes

Listed from most to least common.

  1. Temporary control glitch
  2. Failed heating element
  3. Faulty temperature sensor
  4. Loose heater wiring
  5. Control board fault

How to fix the HE code

Unplug the dishwasher or switch it off at the breaker before removing any panel or filter.

  1. Step 1: Reset the power

    Turn the dishwasher off at the breaker for 30 seconds, then turn it back on.

  2. Step 2: Empty the dishwasher

    Take out all the dishes so the test cycle runs on an empty tub.

  3. Step 3: Run a Normal cycle

    Add detergent and run a full Normal cycle. Watch for the code to come back.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

When to call a technician

If HE or HC returns after a reset, turn off the breaker and book service. Testing the heater means working on live wiring.

A typical repair for this code costs $150–$350 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

  • DW80 series dishwashers
  • Bespoke and StormWash models

Codes can differ slightly between models. Your owner's manual is the final word and is available from Samsung support.

Common questions

›What is the difference between HC and HE?

Samsung lists HC as a high temperature heater error and HE as a heater error. Both point to the heating system and get the same first steps.

›Can I still use the dishwasher with an HE code?

Not reliably. Dishes may not get clean or dry. Try a reset, and book service if the code keeps coming back.

Did this fix work?

All Samsung dishwasher codes

HE on other dishwasher brands