Samsung dishwasher 5C code: drain error

The dishwasher cannot drain. A clogged filter, a kinked drain hose or a blocked garbage disposal connection are the usual causes.

Likely causes

Listed from most to least common.

1. Filter clogged with food waste
2. Drain hose kinked under the sink
3. Garbage disposal blocked, or knockout plug not removed on a new disposal
4. Drain pump blocked or failed

How to fix the 5C code

1. 1

   Step 1: Turn off the dishwasher

   Switch it off and scoop any standing water out of the bottom with a cup and sponge.

2. 2

   Step 2: Clean the filter

   Remove the bottom rack, twist the filter counterclockwise, lift it out and rinse it under warm water.

3. 3

   Step 3: Check the drain hose

   Look under the sink for kinks or a sagging hose and straighten it.

4. 4

   Step 4: Clear the disposal

   Run the garbage disposal. On a new disposal, make sure the knockout plug inside the dishwasher inlet was removed.

5. 5

   Step 5: Run a short cycle

   Refit the filter, turn on the dishwasher and run a Rinse or quick cycle.

You'll need: Cup and sponge, flashlight.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• Samsung dishwasher drain pumpCheck prices
• Samsung dishwasher filterCheck prices

When to call a technician

If the filter, hose and disposal are clear and water still sits in the tub, the drain pump may need replacing.

A typical repair for this code costs $150–$300 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• DW80 series dishwashers
• Bespoke and StormWash models

Codes can differ slightly between models. Your owner's manual is the final word and is available from Samsung support.

Common questions