Samsung refrigerator 5E code: fridge defrost sensor error

Samsung lists 5E as a fridge defrost sensor error. The control is not getting a valid reading from the sensor, which is usually a failed sensor, a loose connection or moisture and ice around the wiring.

Likely causes

Listed from most to least common.

1. Defrost sensor failed
2. Loose or corroded sensor connector
3. Moisture or ice around the sensor wiring
4. Brief power glitch confusing the control

How to fix the 5E code

Unplug the refrigerator or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Do not keep clearing the code

   Samsung advises not pressing buttons on the panel to clear a code, as it makes the fault harder for a technician to diagnose. Write down the code first.

2. 2

   Step 2: Watch the temperatures

   Put a fridge thermometer in the fresh food section. It should stay at or below 40°F (4°C). If it climbs, move food to a cooler.

3. 3

   Step 3: Look for ice buildup

   Check the back wall of the fridge section for frost or ice. Heavy ice means the defrost system is not working and the fridge needs service.

You'll need: Fridge thermometer, cooler.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• Samsung refrigerator defrost sensorCheck prices

When to call a technician

Request service. The sensor sits behind the inside back panel, near the cooling coils, and needs testing and replacing by a technician.

A typical repair for this code costs $150–$300 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• French door refrigerators (RF series)
• Family Hub refrigerators
• Side-by-side refrigerators (RS series)
• Top and bottom freezer refrigerators (RT and RB series)

Codes can differ slightly between models. Your owner's manual is the final word and is available from Samsung support.

Common questions