Samsung refrigerator 39E code: ice maker function error

Samsung lists 39E as an ice maker function error. The ice maker could not complete its cycle, usually because it is frozen up, the water supply is weak or the ice maker itself has failed.

Likely causes

Listed from most to least common.

1. Ice maker frozen or jammed with ice
2. Low water pressure or a clogged water filter
3. Water supply valve closed or line kinked
4. Freezer or ice compartment too warm
5. Ice maker assembly failed

How to fix the 39E code

Unplug the refrigerator or switch it off at the breaker before removing any panel or filter.

1. 1

   Step 1: Check the ice maker is on

   Make sure the ice maker is switched on and the ice bucket is seated correctly. A blinking Ice Off light means the bucket is missing or not seated.

2. 2

   Step 2: Check the water flow

   Dispense water into a measuring cup for 10 seconds. Samsung expects at least 6 ounces. If you get less, replace the water filter and check that the supply valve is open and the line is not kinked.

3. 3

   Step 3: Clear ice clumps

   Empty the ice bucket, break up any fused ice and remove ice jammed in the ice maker. Dry the bucket before putting it back.

4. 4

   Step 4: Wait for ice

   Close all doors fully and allow up to 24 hours for ice production to return to normal.

You'll need: Measuring cup, towels.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

• Samsung refrigerator water filterCheck prices
• Samsung ice maker assemblyCheck prices

When to call a technician

If the water flow is good, the ice maker is clear and 39E returns, request service. The ice maker assembly may need replacing.

A typical repair for this code costs $200–$450 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

• French door refrigerators (RF series)
• Family Hub refrigerators
• Side-by-side refrigerators (RS series)
• Top and bottom freezer refrigerators (RT and RB series)

Codes can differ slightly between models. Your owner's manual is the final word and is available from Samsung support.

Common questions