GE dishwasher C8 code: detergent cup cannot open
- Urgency
- Low
- Who can fix it
- Easy DIY
- Time
- About 5 min
- Repair cost
- Up to $200
The detergent cup could not open fully during the cycle. A tall dish, utensil or pan handle is usually blocking the cup lid.
Likely causes
Listed from most to least common.
- Tall item on the bottom rack blocking the cup lid
- Utensil or dish slipped in front of the cup
- Caked detergent jamming the lid
- Cup latch or lid broken
How to fix the C8 code
Step 1: Remove the obstruction
Open the door and move any dish, pan or utensil that sits in front of the detergent cup.
Step 2: Close and wait
Close and latch the door, then wait 30 seconds for the code to clear.
Step 3: Clean the cup
If the lid sticks, wipe old detergent from the cup and hinge with a damp cloth.
You'll need: Damp cloth.
Parts that may need replacing
Check your model number on the label inside the door or on the back before ordering.
- GE dishwasher detergent dispenserCheck prices
When to call a technician
If nothing blocks the cup and the lid still will not open, the dispenser may be faulty. A technician can replace it.
A typical repair for this code costs Up to $200 in the US, including parts and labor. Prices vary by area and model.
Models this applies to
- GE built-in dishwashers (GDT, GDF, GDP series)
- GE Profile dishwashers (PDT series)
- Café dishwashers (CDT series)
Codes can differ slightly between models. Your owner's manual is the final word and is available from GE support.
Common questions
›How do I stop C8 from happening again?
Load tall items and baking sheets so they do not sit right in front of the detergent cup.
›Did my dishes get washed with a C8 code?
Probably not well, as the detergent may not have been released. Run the cycle again once the cup is clear.