Whirlpool refrigerator Showroom code: demo (showroom) mode on
Also shown as Demo, Shwrm
- Urgency
- Medium
- Who can fix it
- Easy DIY
- Time
- About 10 min
- Repair cost
- No repair needed
The refrigerator is in demo mode, used in stores to show the controls and lights without cooling. The lights work but the fridge does not get cold. It is usually left on from the store or set by accident.
Likely causes
Listed from most to least common.
- Demo mode left on after delivery from the store
- Button combination held by accident
- Cooling switched off with the same button combination
How to fix the Showroom code
Step 1: Find your model number
Look on the label inside the refrigerator, usually on the side wall or ceiling of the fresh food section.
Step 2: Use your model's button combination
Most models toggle demo mode by holding two buttons for 3 seconds, such as LIGHT and LOCK. Check the owner's manual for the exact buttons on your model.
Step 3: Confirm cooling has started
Showroom or Demo should disappear from the display. Within a few minutes you should hear the compressor and fans run.
When to call a technician
If you cannot find your model's steps or the mode will not turn off, call Whirlpool support. No repair is usually needed.
Models this applies to
- French door bottom-freezer refrigerators (WRF series)
- Side-by-side refrigerators (WRS series)
- Bottom-freezer refrigerators (WRB series)
Codes can differ slightly between models. Your owner's manual is the final word and is available from Whirlpool support.
Common questions
›How do I know my Whirlpool fridge is in demo mode?
The display and lights work normally, but the refrigerator does not cool and you hear little or no compressor noise. Some models show Showroom, Demo or Shwrm.
›Is the demo mode button combination the same on every Whirlpool fridge?
No. It varies by model and the button names differ. Check the owner's manual for your model number, or call Whirlpool support.