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Bosch dishwasher E25 code: drain pump blocked

Urgency
Medium
Who can fix it
Easy DIY
Time
About 20 min
Repair cost
$150–$300

Something is stopping the drain pump from turning, often broken glass, a cherry pit or a label stuck under the pump cover.

Likely causes

Listed from most to least common.

  1. Debris stuck under the pump cover
  2. Clogged filters
  3. Drain pump impeller jammed or broken

How to fix the E25 code

Unplug the dishwasher or switch it off at the breaker before removing any panel or filter.

  1. Step 1: Turn off power

    Unplug the dishwasher or switch it off at the breaker.

  2. Step 2: Remove the filters

    Take out the bottom rack and remove the filters. Scoop out any standing water with a cup and sponge.

  3. Step 3: Open the pump cover

    Inside the sump you will see a small white or grey cover. Lever it up with a spoon handle until it pops out.

  4. Step 4: Clear the debris

    Carefully remove glass, seeds or labels from the pump area. Check that the impeller turns freely. Wear gloves if there is glass.

  5. Step 5: Refit and test

    Push the cover back until it clicks, refit the filters and run a short cycle.

You'll need: Spoon, sponge and cup, gloves.

Parts that may need replacing

Check your model number on the label inside the door or on the back before ordering.

When to call a technician

If the pump area is clear and the impeller turns freely but the dishwasher still will not drain, the drain pump has likely failed.

A typical repair for this code costs $150–$300 in the US, including parts and labor. Prices vary by area and model.

Models this applies to

  • 100, 300, 500 and 800 Series
  • Benchmark Series

Codes can differ slightly between models. Your owner's manual is the final word and is available from Bosch support.

Common questions

›Is it safe to reach into the pump area?

Yes, once the dishwasher is switched off. Wear gloves, as broken glass is a common cause.

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